Ledokosmos.gr is an online store that sells light bulbs, led strips , power supplies and led headlights.
The company reserves the right to unilaterally amend or update these terms and conditions of the transactions made via the e-shop, according to the needs and practices. Ledokosmos.gr is responsible to inform users of any changes through the website of this online store.
2. Limitation of Liability.
Ledokosmos.gr is not responsible to customers / users for any damages resulting from the execution or not ,of the order (except for the cases of paragraph 8. "Returns"). We reserve the right of the delivery time of goods in cases of force majeure. Ledokosmos.gr has no responsibility over the availability of the products, the store provides the content (eg information, names, images, illustrations), of the products and services available through the website "as it is". Under no circumstance are we responsible for any legal or civil and / or criminal requirements for any damages (direct, special or consequential, including without limitation, alternative and / or: loss of profits, data, loss of profits, pecuniary satisfaction etc.) by visitors of the website or by third reason that is related to the operation or not and / or use of the website and / or failure to provide services and / or information available from this and / or any unauthorized third party interventions in products and / or services and / or information available through it.
All site content, including pictures, graphics, photographs, texts, services and products are property of the Company and are protected by the relevant provisions of Greek law, European law and international conventions.
Any copy, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, creation of derivative works, or mislead of the public about the real provider of the content of this website is prohibited. Any reproduction, republication, uploading, posting, or transmission or any other use of the Content in any way, for commercial or other purposes is permitted only with prior written permission of the company.
During your visit to our store you may be asked to provide personal information which is necessary for the process of your orders.
Ledokosmos.gr maintains your personal data secured as long as you are registered with a service, and then deletes them after the expiration of the trading relationship in any way.
The personal information you provide through Ledokosmos.gr is used exclusively by us, in order to support, promote and execute the trading relationship. The saved data files may be publised to the competent judicial, police and other legal authorities when requested and in accordance with the pertinent laws. The client, within the framework of legislation on telecommunications, has the right to refuse acoording to paragraphs 11 to 13 of law 2472/1997.
Ledokosmos.gr does not redistribute to any other organization or partner any information concerning users and customers.
5. Security transactions.
The security of transactions is ensured by the password you provide when you register as a member of Ledokosmos.gr. The username and password must be given for the data to be presented. For this reason, you should store well these credentials and do not let them fall on the hands of others. You are also advised to create passwords using symbols with alphanumeric characters as well as change your password at regular intervals.
For purchases with your credit card you will be automatically redirected to the secured environment of the Piraeus Bank, this is you will put the details of your card. Your credit card will reach ledokosmos.gr .This means that in Ledokosmos.gr we keep no database of your credit card information.In case of an order made on behalf of a company , a credit card of the company must bne used.
All transactions made through Ledokosmos.gr comply with international and European laws that regulate issues relating to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to remote sales.
The delivery of orders can be made in the following ways:
For Attica and areas outside Attica
1. Charge of 3 euros per order for purchases made with credit card
2. Total charge of 5 euros per order for purchases paid in cash on delivery
Our shop is in Moschato area in Piraeus Piraeus 90 street P.C 18346 and you can contact us using the following number : 2104822281 or email firstname.lastname@example.org - email@example.com
Our shop is open on Monday to Friday 09:00 - 19:00 & Saturday 09:00 - 15:00.
2. The shipping method is by Courier services.
Collaborating with the courier Geniki Taxydromiki.
Shipping costs are charged to the customer.
The payment of orders is done in the following ways:
1. Upon delivery.
For those who prefer this method, the products come with the Courier Company and you pay the fee at the time of delivery.
2. Bank Account:
You can deposit money for your orders to one of the accounts of the Company. Contact us for the exact amount with the shipping costs (if any) taking advantage of the new feature in Web Banking!
Piraeus: GR 3301717250006725141117901
Alpha Bank: GR3601401120112002101337665
National Bank: GR5601101450000014500201760
After deposit, please contact us by sending an email to inform us of the amount of money that was deposited in info@Ledokosmos.gr. Otherwise you can call us: at +30 2104822281.
3. Payment by credit card.
In collaboration with Piraeus Bank, we accept all major credit cards
8. Returns and replacements of products.
You have the right to return the product received within 14 calendar days from the day you received it, if you have prooves it was our company's fault, if the product you received is not the same you ordered(error when taking the order, the price, the delivery,the product features, etc.) The product must be in excellent condition, not used and the package must remain intact .In these cases, Ledokosmos.gr takes the responsibility and the shipping costs for the return of the product to the store as well as the shipping costs for the replaced product, provided that the returned products are returned by the customer to the company in the manner specified by the company. If the product is not returned within the five calendar days, then the Ledokosmos.gr has the right to reject any return of product.
In cases where the product ordered by the customer does not meet the requirements and the mistake is made by the customer, then the company has no responsibility or obligation to change the product.
9. Possibility of order cancellations.
Usually orders are shipped in 1-2 days. Is it possible to cancel your order before shipping the product. Cancellation is possible by calling us.
All products sold in our shop are covered by 2 years warranty. The guarantee of a product in no case covers damage caused by mishandling, misuse, wrong connection, different voltage, short circuit, fire, high or low temperature, humidity, natural fenomena (lightnings, floods, exposure to sun, etc.) .For the products of 12V (G4, MR11, MR16, LED Modules), you should obtain the electronic transformer of our company ,for the warranty to be valid. In case of malfunction of a product due to a defect that is covered by the warranty you pay for any transportation charges to our shop and the company pays the costs for the shipment back to you.
11. Governing Law and Jurisdiction.